Corollis Ltd
Internet Forum
Using the internet to manage service operations E-mail

Using the internet to manage service operations

This presentation was delivered at the Internet Forum in March 2005.

At this conference, Jonathan Kettleborough talked about the benefits of using the internet to manage your service operations. 

This session covered issues such as engaging with your customers at a distance and reducing the overall cost of service operations.

 

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Business transformation through internet technology E-mail

Business transformation through internet technology

 

 

This presentation was delivered at the Internet Forum in February 2005.

At this conference, Jonathan Kettleborough talked about the benefits of transforming your business through the use of internet technology.  This session covered areas such as internet marketing, service operations and remote working.

 

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Developing a business strategy and business planning E-mail

Developing a business strategy and business planningThis presentation was delivered at the Internet Forum in October 2004.

At this conference, Jonathan Kettleborough discussed the issues involved in developing a business strategy and also with business planning.

This session covered issues such as values, vision, mission, strategy, tactics and the various research and planing tools that you can use to keep you on track.

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Proposals that produce results E-mail

Proposals that produce results

 

This presentation was delivered at the Internet Forum in October 2003.

At this conference, Jonathan Kettleborough discussed the issue faced by so many companies; how do you produce a proposal that delivers the results?

This session covered issues such as knowing the needs of the client, responding to the requirements, using positive language and it also includes a handy checklist to make sure you havent missed anything!

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Managing e-Projects E-mail

Managing e-Projects

This presentation was delivered at the Internet Forum in November 2002.

At this conference, Jonathan Kettleborough talked about the issues of managing e-projects and outlined why they not only differ from traditional projects but also why so many of them fail.

This session covered issues such as balncing requirements from users and clients alike, rapid development and the need to maintain clear scope boundaries.

 

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